For the fourth time, Usherpa and its Customer Relationship Engagement Platform (REP) platform have been listed in HousingWire’s prestigious Top 100 list of the mortgage industry’s leading technology firms.
The Tech100 program serves as a trusted resource for housing professionals, providing a definitive list of the industry’s top technology providers. Here is what Sarah Wheeler, Editor-in-Chief at HousingWire, said about this year’s list:
“The 2025 Tech100 honorees are driving real transformation in mortgage and real estate. These companies are not just enhancing processes—they’re redefining what’s possible. From streamlining lending operations to elevating the real estate experience, their innovations are paving the way for a more efficient and dynamic housing market.”
What caught the eye of the editors this year?
Here is what they had to say about Usherpa on its website:
Usherpa is the mortgage industry’s original SmartCRM, with over 26 years of experience supporting loan officers and companies. In 2024, the company introduced two technology tools designed to enhance client performance. Pipelines boost team efficiency by eliminating the need for third-party task management systems, saving clients money and improving transparency in reporting. When combined with the enhanced AI SmartScore algorithm, these tools have contributed over $2.5 billion in additional revenue for enterprise partners.
Usherpa’s SmartCRM offers a user-friendly interface, an automated Done-For-You Experience, and powerful data intelligence. It automates targeted marketing, using proprietary algorithms to evaluate loan officer databases and send push notifications for high-conversion opportunities. The AI-powered SmartScore alerts loan officers in real time about prospects likely to close, while the Pipelines feature creates customizable marketing workflows to help every loan officer perform at their best.
Usherpa boasts a 90% user retention rate at the 90-day mark and is recognized for its customer loyalty. Studies show that users double their production and see a 57% increase in repeat business. The introduction of Pipelines has further driven success, with users seeing an average 28% increase in closed loans. The company continues to lead the industry with innovative solutions that deliver measurable impact.
“Technology is at the core of progress in the housing industry,” said Clayton Collins, CEO of HW Media, in a release. “The companies recognized in this year’s Tech100 awards are leading innovation and delivering real-world impact to drive faster and more efficient processes in mortgage lending, capital markets, servicing, and real estate. We’re seeing lending and real estate organizations separate from the pack through the development and implementation of technology that bolsters client experience, employee productivity, and process automation.”
It’s very nice to make the list, but any listing of top vendors is just a result of a company that serves great customers. We do work with great people and thank all of our partners for helping us make this year’s Top100 list.
