The Only Relationship Engagement
Platform in the Industry
Enterprise Power. Boutique Service.
Executive Team
Mortgage CRMs have notoriously low adoption rates, often failing to engage users because of confusing interfaces that are difficult to use. Usherpa solves these problems. To ensure user adoption, Usherpa’s easy-to-use platform is powered by robust technology and authentic intelligence that automates workflows to increase productivity regardless of user industry experience. In fact, we have a 90% retention rate.
Usherpa is the mortgage industry’s original SmartCRM. Combining the most intuitive user interface, automated experiences, and robust AI data intelligence with a customizable marketing suite, Usherpa’s Relationship Engagement Platform has helped tens of thousands of loan officers and hundreds of companies boost their bottom line. Dynamic, proprietary algorithms regularly evaluate the records in loan officer databases, serving up timely push notifications with a high probability of closing.
Loan Officers, Marketing Directors, & CEOs, rave that Usherpa is the easiest to use system on the market. We have corporate clients that have been customers for over a decade, and individual users who have been with us for over 20 years.
Marketing Department
How difficult is it to produce compliant marketing that is targeted, localized, and customizable, while meeting your Loan Officer’s deadlines? Not only does Usherpa curate compliant, on-brand content that you and your Loan Officers can send directly from the fully stocked Marketing Portal, Usherpa makes it easy for you to create your own.
Usherpa’s Launch Pad Custom Email Wizard and branded Marketing Portal are designed for corporate marketing teams so your team can create materials that align with your unique company vision and brand strategies. Why switch between multiple systems to build content on demand when you can seamlessly design email campaigns within Usherpa CRM?
Launch Pad is your one-stop shop to getting the right messages out at the right time. Effortlessly build a library of collateral that is directly linked to all your Loan Officers’ databases and Loan Origination System.
Compliance Officers
We’ve spent the last 30 years complying with the law…to the letter. In our view there is no gray area here. Obey the law – it’s black and white.
Compliant Features
- Complies with: RESPA, CFPB, Gramm Leach Bliley, TCPA
- Never any triggering language
- Review on custom pieces in the Marketing Portal
- Full compliance review on pieces in the Marketing Portal
- Compliance locks and customization on Open House Flyers
- Compliance approval check on video emails
- Data is secure in the Microsoft Azure Cloud
Technology
We know the main job of the IT department is to keep branches open and loans closing. Your IT team doesn’t have a lot of time for other projects. At Usherpa we do the heavy lifting.
Every LOS integration is customized to how your company and Loan Officers use the system – not the other way around. We also have a proprietary LOS monitoring system that alerts us if the integration goes down so we can fix it before you hear about it.
In addition our Open Rest APIs connects with 20+ FinTech services and is highly secure in the Azure Cloud.
INTEGRATION PARTNERS
Working with the best in the industry
Usherpa Support Stands Out
The Usherpa team is awesome. 😊 I always heard this from my employees in the past, but now that I’m working with them personally, I am seeing just how great they really are. The client support is patient, answers all my questions, and spends one-on-one time with me going over database clean-up, and they even had a new Branch set up and running almost immediately after I sent in the request. That was a big win for our company! I don’t have to tell you that people make the difference, but it really makes Usherpa stand out in my experience with other CRMs. I appreciate ALL of you!
Kate P. | CMO
I wanted to express my gratitude for the support from Usherpa. I have truly never worked with such a great vendor partner like the entire Usherpa team! Everyone who touches each and every project truly is a delight to work with. I am beyond thankful for your partnership and friendship. THANK YOU!
Megan E., | Dallas, TX
Mortgage CRM
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Real Estate CRM
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USHERPAlert
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