When you read the phrase “the only constant is change,” you may be tempted to think someone in our industry made that up. Actually, it was the Greek philosopher Heraclitus of Ephesus. It’s hard to imagine that he knew how right he was, especially when it comes to marketing relevance.

You don't get technology adoption by watching to see who logs into their software and how much time they spend staring at their screens. You get it by giving professionals software that works.

Your CRM is not just a tool anymore, it’s a teammate. It's the kind of assistant that helps you show up as the trusted advisor your clients deserve.

The fourth quarter is the best period that Usherpa has seen in over a year. The industry may be returning to normal and lenders are gearing up for a better 2026.

One of the challenges business managers have faced as long as there has been technology to invest in is soliciting useful feedback from employees for better decision-making. Here's how you do it.

Why do lenders switch technology? They don’t have to look the same or pursue the same strategies to have the same needs.

While there are still some mission-critical systems and technology developers that have embraced the idea of painful implementations, Usherpa has gone in the other direction.

Tech adoption is one of the most significant challenges companies face when they make investments. Failing to get full adoption will make it impossible for the company to realize a return.

Why don't your loan officers reach out to prospects more. It's not because they don't care. It's because they're buried in the deals they're trying to close right now.

In our continuing analysis of past years’ performance, we found that there were three very smart moves leading mortgage loan originators make that keep their businesses alive and profitable in any real estate market.

Every lender has a star loan officer. If they’re lucky, they’ll have a few on the team. But what if the secret sauce that made these LOs so good could be bottled and shared with the rest of the loan officers on the team?