In Authentic Intelligence - 3 min read
The Real ROI Formula
But all of the time the company spends evaluating a purchase will be insufficient to ensure a return on investment if the new software doesn’t come with great customer service.
In Authentic Intelligence - 2 min read
Breaking Pareto: The 80/20 Rule Isn’t Inevitable
We all know about the Pareto Principle. What if you stopped obsessing over motivation and started engineering success through habit replication?
In Authentic Intelligence - 3 min read
Why Usherpa’s Co-Founder Wrote a Book
Now that we’re living in the age of self-publishing, we’re seeing more business leaders writing books. Most of these are not very useful, serving only as memoirs or self-congratulatory musings. A few new books act as business lead generators, but only if they offer real thought leadership. Dan’s new book…
In Authentic Intelligence - 4 min read
Why Companies Are So Bad at Choosing a CRM
It doesn’t matter whether the industry is in an upswing or the doldrums, executives are going to be busy. There are many decisions that must be made in both good times and bad. The most successful executives in the industry have become very good at making decisions, many of them…
In Authentic Intelligence - 3 min read
Building Technology that Works
The failure rate of technology projects, particularly in the realm of CRM, is staggeringly high, with some studies suggesting that up to 90% of CRM implementations fail to deliver the expected results.
In Authentic Intelligence - 3 min read
Defining Authentic Intelligence
Authentic Intelligence is the fusion of technical expertise and real-world, experience-driven insights that enables organizations to build technology that truly works and delivers measurable results.
In Authentic Intelligence - 3 min read
Beating the Pareto Principle
It's true that 80% of a company's sales come from just 20% of its salespeople. But you can beat the Pareto Principle with the right software.