We’re excited to share some big news: Usherpa has been named a 2025 Game Changer Award winner by PROGRESS in Lending.

This award recognizes breakthrough technologies that solve real problems in the mortgage industry and improve the lending process in meaningful ways. 

For Usherpa, the recognition specifically honors the impact of Pipelines, our built-in workflow engine that helps loan officers stay organized, engaged, and focused on revenue-driving activities. It truly has been a game changer for Usherpa users.

But this isn’t just about winning an award. It’s about how Pipelines are transforming the way mortgage professionals work every day.

Ask any successful originator what drives their results, and you’ll hear the same themes: consistent outreach, timely follow-up, and staying in front of the right people at the right time. 

But for many loan officers, especially in today’s competitive market, maintaining that kind of discipline is a challenge.

That’s where Pipelines come in.

Built directly into our SmartCRM, Pipelines offer customizable, Kanban-style workflows that guide users through every stage of the sales cycle—from lead nurturing to post-close engagement. 

These workflows are built on the proven habits of top producers and designed to make consistent, proactive relationship-building easier for everyone.

Empowering Every LO to Close Like the Top 10%

Each day, loan officers receive task reminders via their dashboard, mobile app, and email. Whether it’s a call, a follow-up email, a handwritten note, or a marketing campaign, Pipelines help ensure that no opportunity slips through the cracks.

Unlike many third-party tools, Pipelines are included at no extra cost and come ready to use out of the box. Yet they’re also fully customizable, giving users and managers the flexibility to match workflows to individual strategies or enterprise-wide goals.

This award reinforces what our users already know: Pipelines help loan officers work smarter. Instead of relying on memory or reactive marketing, originators can follow structured, repeatable systems that keep them focused on what matters most—building relationships and closing deals.

At Usherpa, we believe technology should elevate people, not just processes. That’s why we’re proud to build tools like Pipelines that turn great intentions into great results.

Winning the Game Changer Award is an honor, but the real reward is watching our users thrive with tools that help them simplify the complex, strengthen relationships, and grow their business.

Want to learn more about how Pipelines are helping loan officers build stronger pipelines—literally? Reach out to our team. We’d love to show you what a true game-changer looks like.